.page-faq{
  --faq-w:1180px;
  --faq-ink-soft:rgba(242,236,225,.68);
  --faq-paper-ink:#0E1C28;
  --faq-paper-soft:rgba(14,28,40,.72);
  --faq-card:#FBF7F0;
  background:var(--ink-900);
  color:var(--paper-100);
  font-family:var(--font-body);
  font-size:17px;
  line-height:1.85;
  overflow-x:hidden;
  -webkit-font-smoothing:antialiased;
}

.page-faq *,
.page-faq *::before,
.page-faq *::after{ box-sizing:border-box; }

.page-faq a{ color:var(--cyan-400); text-decoration:underline; text-underline-offset:3px; }
.page-faq a:hover{ color:var(--cyan-200); }

.page-faq .faq-frame{
  width:100%;
  max-width:var(--faq-w);
  margin:0 auto;
  padding:calc(var(--header-h) + 18px) var(--gutter) 0;
}

.page-faq .breadcrumb{ margin:0 0 clamp(24px,4vw,40px); }
.page-faq .breadcrumb__list{
  display:flex; flex-wrap:wrap; gap:8px; align-items:center;
  margin:0; padding:0; list-style:none;
  font-size:13px; color:var(--gray-500);
}
.page-faq .breadcrumb__list li + li::before{
  content:"/"; margin-right:8px; color:var(--hair);
}
.page-faq .breadcrumb__link{ color:var(--gray-500); text-decoration:none; }
.page-faq .breadcrumb__link:hover{ color:var(--cyan-400); }
.page-faq .breadcrumb__current{ color:var(--faq-ink-soft); }

/* ---------- 首屏 ---------- */
.page-faq .faq-intro{
  padding:clamp(16px,3vw,32px) 0 clamp(36px,5vw,64px);
  border-bottom:1px solid var(--hair-soft);
}

.page-faq .faq-intro__kicker{
  display:inline-flex; align-items:center; gap:10px;
  margin:0 0 clamp(18px,3vw,26px);
  font-family:var(--font-mono);
  font-size:12px; font-weight:600; letter-spacing:.14em;
  color:var(--cyan-400);
}
.page-faq .faq-intro__kicker::before{
  content:""; width:26px; height:2px; background:var(--signal-500);
}

.page-faq .faq-intro__title{
  margin:0 0 clamp(20px,3vw,28px);
  max-width:16em;
  font-family:var(--font-display);
  font-weight:800;
  font-size:clamp(30px,5.4vw,62px);
  line-height:1.16;
  letter-spacing:-.02em;
  color:var(--paper-100);
}

.page-faq .faq-intro__lead{
  max-width:34em;
  margin:0 0 clamp(28px,4vw,40px);
  font-size:clamp(16px,1.4vw,18px);
  color:var(--faq-ink-soft);
}

.page-faq .faq-intro__facts{
  display:flex; flex-wrap:wrap;
  gap:clamp(20px,4vw,56px);
  margin:0; padding:0; list-style:none;
}
.page-faq .faq-fact{ display:flex; align-items:baseline; gap:9px; }
.page-faq .faq-fact__num{
  font-family:var(--font-mono); font-weight:600; line-height:1;
  font-size:clamp(24px,3vw,34px);
  color:var(--signal-500);
}
.page-faq .faq-fact__txt{
  font-size:13.5px; letter-spacing:.04em; color:var(--gray-500);
}

/* ---------- 通用标题 ---------- */
.page-faq .faq-h2{
  margin:0 0 18px;
  font-family:var(--font-display);
  font-weight:800;
  font-size:clamp(23px,3.1vw,34px);
  line-height:1.3;
  letter-spacing:-.01em;
  color:var(--paper-100);
}
.page-faq .faq-h2::after{
  content:""; display:block;
  width:44px; height:3px; margin-top:14px;
  background:var(--cyan-400);
}

.page-faq .faq-pill{
  display:inline-block;
  padding:3px 10px;
  font-family:var(--font-mono);
  font-size:12px; font-weight:600; letter-spacing:.1em;
  color:var(--signal-500);
  background:rgba(255,107,44,.1);
  border:1px solid rgba(255,107,44,.55);
  border-radius:2px;
  white-space:nowrap;
}

/* ---------- 判断块 ---------- */
.page-faq .faq-triage{
  padding:clamp(52px,7vw,96px) 0 clamp(40px,6vw,72px);
  scroll-margin-top:calc(var(--header-h) + 20px);
}
.page-faq .faq-triage__grid{
  display:grid;
  grid-template-columns:1fr;
  gap:clamp(30px,4vw,52px);
}
.page-faq .faq-triage__lead{
  max-width:32em;
  margin:0 0 clamp(22px,3vw,30px);
  color:var(--faq-ink-soft);
}

.page-faq .faq-quiz{
  display:grid;
  gap:14px;
  margin:0 0 clamp(22px,3vw,30px);
}
.page-faq .faq-quiz__item{
  padding:20px 22px 20px 24px;
  background:var(--ink-700);
  border-left:3px solid var(--signal-500);
  border-radius:0 var(--radius) var(--radius) 0;
  clip-path:polygon(0 0, calc(100% - 22px) 0, 100% 22px, 100% 100%, 0 100%);
}
.page-faq .faq-quiz__q{
  margin:0 0 12px;
  font-size:16.5px; font-weight:700; line-height:1.6;
  color:var(--paper-100);
}
.page-faq .faq-quiz__qno{
  display:inline-block;
  margin-right:10px;
  padding:2px 8px;
  font-family:var(--font-mono);
  font-size:11px; font-weight:600; letter-spacing:.12em;
  color:var(--ink-900);
  background:var(--signal-500);
  border-radius:2px;
  vertical-align:1px;
}
.page-faq .faq-quiz__opts{
  display:grid; gap:8px;
  margin:0; padding:0; list-style:none;
}
.page-faq .faq-quiz__opts li{
  position:relative;
  padding-left:20px;
  font-size:15px; line-height:1.75;
  color:var(--faq-ink-soft);
}
.page-faq .faq-quiz__opts li::before{
  content:""; position:absolute; left:0; top:.68em;
  width:8px; height:8px;
  border:1.5px solid var(--cyan-400);
}

.page-faq .faq-triage__rule{
  margin:0 0 clamp(22px,3vw,30px);
  padding:16px 20px;
  font-size:15px; line-height:1.8;
  color:var(--cyan-200);
  background:rgba(47,217,198,.07);
  border:1px solid rgba(47,217,198,.28);
  border-radius:var(--radius);
}

.page-faq .faq-triage__cta{
  display:flex; flex-wrap:wrap; gap:12px;
}

.page-faq .faq-triage__figure{
  margin:0;
  padding:12px;
  background:var(--ink-700);
  border:1px solid var(--hair);
  border-radius:var(--radius);
}
.page-faq .figure__media{ overflow:hidden; border-radius:2px; }
.page-faq .figure__media img{
  display:block;
  width:100%; height:auto;
  object-fit:cover;
}
.page-faq .figure__caption{
  margin:12px 4px 2px;
  font-size:13px; line-height:1.7;
  color:var(--gray-500);
}

/* ---------- 分叉示意 ---------- */
.page-faq .faq-fork{
  padding:0 0 clamp(32px,5vw,56px);
  display:flex; justify-content:center;
}
.page-faq .faq-fork svg{
  display:block;
  width:100%;
  max-width:360px;
  height:auto;
}

/* ---------- 路径通用 ---------- */
.page-faq .faq-path{
  padding:0 0 clamp(52px,7vw,92px);
  scroll-margin-top:calc(var(--header-h) + 20px);
}
.page-faq .faq-path__head{
  max-width:38em;
  margin:0 0 clamp(28px,4vw,44px);
}
.page-faq .faq-path__kicker{
  display:flex; align-items:center; gap:12px; flex-wrap:wrap;
  margin:0 0 16px;
  font-family:var(--font-mono);
  font-size:12.5px; letter-spacing:.1em;
  color:var(--cyan-200);
}
.page-faq .faq-path__lead{
  margin:0;
  color:var(--faq-ink-soft);
}

.page-faq .faq-path:target .faq-pill{
  color:var(--ink-900);
  background:var(--signal-500);
  border-color:var(--signal-500);
}

/* ---------- 步骤 ---------- */
.page-faq .faq-steps{
  display:grid;
  gap:14px;
  margin:0; padding:0; list-style:none;
}
.page-faq .faq-step{
  position:relative;
  padding:22px 22px 22px 26px;
  background:var(--ink-700);
  border:1px solid var(--hair);
  border-left:3px solid var(--signal-500);
  border-radius:var(--radius);
}
.page-faq .faq-step__label{
  display:inline-block;
  margin-bottom:12px;
  padding:3px 10px;
  font-family:var(--font-mono);
  font-size:12px; font-weight:600; letter-spacing:.08em;
  color:var(--signal-500);
  border:1px solid rgba(255,107,44,.5);
  border-radius:2px;
}
.page-faq .faq-step__title{
  margin:0 0 10px;
  font-family:var(--font-display);
  font-size:clamp(17px,2vw,20px);
  font-weight:700;
  line-height:1.5;
  color:var(--paper-100);
}
.page-faq .faq-step__text{
  margin:0;
  font-size:15.5px;
  line-height:1.85;
  color:var(--faq-ink-soft);
}
.page-faq .faq-step__ok{
  display:flex; align-items:flex-start; gap:9px;
  margin:14px 0 0;
  font-size:14px; line-height:1.7;
  color:var(--cyan-200);
}
.page-faq .faq-stamp{
  flex:0 0 auto;
  position:relative;
  width:16px; height:16px;
  margin-top:3px;
  border:1.5px solid var(--cyan-400);
  border-radius:2px;
}
.page-faq .faq-stamp::after{
  content:"";
  position:absolute; left:4px; top:1px;
  width:5px; height:9px;
  border-right:1.6px solid var(--cyan-400);
  border-bottom:1.6px solid var(--cyan-400);
  transform:rotate(40deg);
}
.page-faq .faq-step__warn{
  margin:12px 0 0;
  padding-top:12px;
  border-top:1px dashed var(--hair-soft);
  font-size:14px; line-height:1.7;
  color:var(--gray-500);
}

/* ---------- 路径二：纸页区 ---------- */
.page-faq .faq-paper-wrap{
  position:relative;
  z-index:0;
  padding:clamp(36px,5vw,64px) 0;
}
.page-faq .faq-paper-wrap::before{
  content:"";
  position:absolute; z-index:-1;
  left:clamp(8px,1.6vw,16px);
  right:0;
  top:calc(clamp(36px,5vw,64px) + 14px);
  bottom:0;
  background:var(--paper-300);
  border-radius:var(--radius);
  opacity:.55;
}
.page-faq .faq-paper{
  position:relative;
  padding:clamp(24px,4vw,52px);
  background:var(--paper-100);
  color:var(--faq-paper-ink);
  border-radius:var(--radius);
  scroll-margin-top:calc(var(--header-h) + 20px);
}
.page-faq .faq-paper .faq-h2{ color:var(--faq-paper-ink); }
.page-faq .faq-paper .faq-h2::after{ background:var(--signal-500); }
.page-faq .faq-paper .faq-path__kicker{ color:#3C4E5E; }
.page-faq .faq-paper .faq-path__lead{ color:var(--faq-paper-soft); }
.page-faq .faq-paper a{ color:#0B6F65; }
.page-faq .faq-paper a:hover{ color:#0A5A52; }

.page-faq .faq-steps--paper .faq-step{
  background:var(--faq-card);
  border:1px solid var(--paper-300);
  border-left:3px solid var(--signal-500);
}
.page-faq .faq-steps--paper .faq-step__title{ color:var(--faq-paper-ink); }
.page-faq .faq-steps--paper .faq-step__text{ color:var(--faq-paper-soft); }
.page-faq .faq-steps--paper .faq-step__label{
  color:#B8481A;
  border-color:rgba(255,107,44,.6);
}
.page-faq .faq-steps--paper .faq-step__warn{
  color:#5C6B78;
  border-top-color:rgba(14,28,40,.16);
}
.page-faq .faq-paper .faq-stamp{ border-color:#0B6F65; }
.page-faq .faq-paper .faq-stamp::after{ border-color:#0B6F65; }
.page-faq .faq-paper .faq-step__ok{ color:#0B6F65; }
.page-faq .faq-paper .faq-pill{
  color:var(--ink-900);
  background:var(--signal-500);
  border-color:var(--signal-500);
}
.page-faq .faq-paper .figure__caption{ color:#5C6B78; }

.page-faq .faq-local__body{
  display:grid;
  grid-template-columns:1fr;
  gap:clamp(24px,3.4vw,40px);
  align-items:start;
}
.page-faq .faq-local__figure{
  margin:0;
  padding:10px;
  background:var(--faq-card);
  border:1px solid var(--paper-300);
  border-radius:var(--radius);
}

/* ---------- 问题索引 ---------- */
.page-faq .faq-index{
  padding:clamp(56px,8vw,104px) 0 clamp(20px,4vw,40px);
  scroll-margin-top:calc(var(--header-h) + 20px);
}
.page-faq .faq-index__head{
  max-width:38em;
  margin:0 0 clamp(28px,4vw,44px);
}
.page-faq .faq-index__lead{
  margin:0;
  color:var(--faq-ink-soft);
}

.page-faq .faq-groups{
  display:grid;
  gap:clamp(26px,3.4vw,40px);
}
.page-faq .faq-group{
  padding-top:18px;
  border-top:1px solid var(--hair-soft);
}
.page-faq .faq-group__title{
  display:flex; align-items:center; gap:14px;
  margin:0 0 16px;
  font-family:var(--font-display);
  font-size:clamp(18px,2.2vw,22px);
  font-weight:700;
  color:var(--paper-100);
}
.page-faq .faq-group__no{
  font-family:var(--font-mono);
  font-size:13px; font-weight:600; letter-spacing:.1em;
  color:var(--signal-500);
}

.page-faq .faq-fold{
  margin-bottom:8px;
  background:rgba(16,38,58,.62);
  border:1px solid var(--hair-soft);
  border-radius:var(--radius);
  overflow:hidden;
}
.page-faq .faq-fold[open]{
  border-color:rgba(47,217,198,.32);
}
.page-faq .faq-fold__summary{
  display:flex; align-items:flex-start; gap:12px;
  padding:14px 16px;
  cursor:pointer;
  list-style:none;
  font-size:15.5px;
  line-height:1.65;
  color:var(--paper-100);
}
.page-faq .faq-fold__summary::-webkit-details-marker{ display:none; }
.page-faq .faq-fold__summary::after{
  content:"+";
  margin-left:auto;
  flex:0 0 auto;
  font-family:var(--font-mono);
  font-size:15px;
  color:var(--cyan-400);
}
.page-faq .faq-fold[open] .faq-fold__summary::after{ content:"–"; }
.page-faq .faq-fold__summary:hover{ background:rgba(47,217,198,.06); }
.page-faq .faq-fold__no{
  flex:0 0 auto;
  padding-top:2px;
  font-family:var(--font-mono);
  font-size:12px; font-weight:600;
  color:var(--signal-500);
}
.page-faq .faq-fold__q{ flex:1 1 auto; }
.page-faq .faq-fold__body{
  padding:14px 16px 16px 40px;
  border-top:1px dashed var(--hair-soft);
  font-size:15px;
  line-height:1.8;
  color:var(--faq-ink-soft);
}
.page-faq .faq-fold__body p{ margin:0; }

/* ---------- 收束 ---------- */
.page-faq .faq-escalate{
  padding:clamp(44px,6vw,80px) 0 clamp(64px,9vw,120px);
  scroll-margin-top:calc(var(--header-h) + 20px);
}
.page-faq .faq-escalate__card{
  padding:clamp(24px,4vw,48px);
  background:
    linear-gradient(140deg, rgba(47,217,198,.1) 0%, rgba(8,19,31,0) 62%),
    var(--ink-700);
  border:1px solid var(--hair);
  border-radius:var(--radius);
}
.page-faq .faq-escalate__lead{
  max-width:36em;
  margin:0 0 clamp(22px,3vw,30px);
  color:var(--faq-ink-soft);
}
.page-faq .faq-checklist{
  display:grid;
  gap:12px;
  margin:0 0 clamp(22px,3vw,30px);
  padding:0; list-style:none;
}
.page-faq .faq-checklist li{
  position:relative;
  padding-left:30px;
  font-size:15.5px;
  line-height:1.7;
  color:var(--faq-ink-soft);
}
.page-faq .faq-checklist li::before{
  content:"";
  position:absolute; left:0; top:.35em;
  width:16px; height:16px;
  border:1.5px solid var(--cyan-400);
  border-radius:2px;
}
.page-faq .faq-checklist strong{
  color:var(--paper-100);
  font-weight:600;
}
.page-faq .faq-escalate__note{
  margin:0 0 clamp(22px,3vw,30px);
  padding:16px 20px;
  font-size:14.5px;
  line-height:1.8;
  color:var(--faq-ink-soft);
  background:rgba(8,19,31,.5);
  border:1px dashed var(--hair);
  border-radius:var(--radius);
  word-break:break-word;
}
.page-faq .faq-escalate__cta{
  display:flex; flex-wrap:wrap; gap:12px;
}

/* ---------- 断点 ---------- */
@media (min-width:760px){
  .page-faq .faq-checklist{ grid-template-columns:1fr 1fr; column-gap:32px; }
}

@media (min-width:900px){
  .page-faq .faq-triage__grid{
    grid-template-columns:minmax(0,1.2fr) minmax(0,.8fr);
    align-items:start;
  }
  .page-faq .faq-local__body{
    grid-template-columns:minmax(0,1fr) minmax(240px,300px);
  }
  .page-faq .faq-fork svg{ max-width:420px; }
}

@media (min-width:1180px){
  .page-faq .faq-path__lead{ font-size:17.5px; }
}

@media (max-width:600px){
  .page-faq{ font-size:16px; line-height:1.8; }
  .page-faq .faq-quiz__item{
    padding:18px 16px 18px 18px;
    clip-path:none;
    border-radius:0 var(--radius) var(--radius) 0;
  }
  .page-faq .faq-step{ padding:18px 16px 18px 18px; }
  .page-faq .faq-fold__summary{ padding:12px 14px; font-size:15px; }
  .page-faq .faq-fold__body{ padding:12px 14px 14px 14px; }
  .page-faq .faq-triage__cta .btn,
  .page-faq .faq-escalate__cta .btn{ width:100%; justify-content:center; }
}

@media (prefers-reduced-motion:reduce){
  .page-faq *,
  .page-faq *::before,
  .page-faq *::after{
    transition:none !important;
    animation:none !important;
  }
}